Shipping Policy

Order Processing

All CHICLEISURE orders are carefully prepared and processed within 1–3 business days after the order is placed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing tracking information.


Shipping Destinations

CHICLEISURE currently ships to:

  • Canada

  • United States

  • Selected international destinations

If your country is not listed during checkout, please contact us for assistance.


Shipping Times

Estimated delivery times may vary depending on the destination.

Canada


Standard Shipping: 2–6 business days

United States


Standard Shipping: 4–8 business days

International


Standard Shipping: 7–14 business days

Delivery times are estimates and may be affected by customs processing or carrier delays.


Shipping Costs

Shipping costs are calculated at checkout based on the shipping destination and order size.

Occasionally, CHICLEISURE may offer complimentary shipping promotions, which will be indicated during checkout.


Order Tracking

Once your order has shipped, a tracking number will be sent to the email address used at checkout.

You can use this tracking number to monitor the status of your delivery through the carrier’s website.


Customs & Duties

International orders may be subject to customs duties, taxes, or import fees determined by the destination country.

These charges are the responsibility of the customer and are not controlled by CHICLEISURE.


Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we will assist in resolving the issue with the shipping carrier.


Incorrect Address

Please ensure that your shipping address is correct at checkout.

CHICLEISURE is not responsible for orders shipped to incorrectly entered addresses.


Contact

For shipping inquiries, please contact:


support@chicleisure.com